We kindly request three months notice for wedding cakes and one month notice for all other cakes, although rush orders are very welcome; please call us if the event is less than 2 weeks away. All of our cakes are baked fresh everytime so a little bit of notice is helpful, especially for large or intricate orders. Rush orders (those required with 2 weeks notice or less) will be required to make full payment at the time of order and all monies are non-refundable.
A non-refundable deposit of 50% in cash will be required to secure your cake(s) for the date required. Payment of the balance in full (cash only) will be required 1 week before collection. If you are having your cake delivered by courier, payment of the balance is required in full (in cash) 1 week before delivery. For Wedding Cakes, a non-refundable deposit of 50% will be required to secure your cake for the date required, with the balance in full due 4 weeks before your chosen date.
We are able to offer personal delivery and setup of all cakes within 5 miles (or further at 60p a mile after the first 5 miles.)
We are happy to discuss all and any options with you as we really want to make everything as hassle free as possible!
TERMS & CONDITIONS
Full 'Terms and Conditions', 'Order Form', and 'Delivery/Set-Up' form will be completed at the time of booking. An invoice will be sent to you 1 week before your full balance is due and an 'Important Information' sheet (covering allergy and non-edible decoration information) will be provided with your cake.
Cake consultations are free and usually held every 2 weeks. If you need to cancel or rearrange your consultation time, please let us know as soon as possible. Please bring a maximum of 2 guests (plus yourself!) to your consultation and choose 3 flavours of cake to try - current flavours can be found under the tab 'Our Product Info' however if you have a different flavour in mind, that is also fine! If you want to try more than 3 flavours, a fee of £5 per extra flavour will be required. You are more than welcome to book more than one taster session and to request more than 3 flavours, but a fee of £10 will be required per additional session and £5 per extra flavour (over the initial 3 provided).